Process: Manage

  •   Aly Keen

By Aly Keen

This is the first of a five-part series that will take you through a detailed look into how our process works.

Here at Inovāt, project management begins before there's even a "project kickoff" meeting. We do our homework and learn how our clients work; gathering as much background information as possible. We ask what problems our clients are facing so that we can tailor our deliverables to address these issues. This also helps the Inovāt team understand the project goals that lede to a successful project completion. Often our clients describe us as an extension of their own team and that's exactly what we strive for. 


Like any great team knows, communication is vital. Even if you use an incredible suite of project management tools, we cannot express how invaluable clear communication can be. Project managers ensure the client contacts and the internal team are on the same page, know what deliverables are expected and what steps come next. Whether the team is large or small, knowing not only what to communicate but also how to communicate can make a huge difference in the quality of work that is produced. Good project management ensures there is no breakdown in communication; that's why we take thorough notes during our client calls. We've found that these notes keep us focused and allow our team members who weren't part of the call to reference what was discussed. This keeps us highly efficient and effective.


When a project begins there's typically an end date in mind. Whether the completion date is set by our client or us, it's important to not only define the start and end dates, but also all the minor milestones along the way. Setting these minor milestones helps our team realize if a project is ahead of schedule or starting to get off track. We're visual people here at Inovāt so we utilize a neat tool called TeamGantt which helps us establish project timelines that we can then share with our clients. In my previous blog post you can find a more in-depth explanation of TeamGantt.


Lastly, and perhaps most importantly, a project manager handles the project scope and budget. Change is inevitable; sometimes it happens early on in the project, other times we hit a bump later on down the road. If change is necessary, a project manager can quickly evaluate how the project is being impacted from a financial standpoint and work to iron out the kinks to keep things running smoothly.


Want to read more about our process?